When making a return/exchange, please ensure the following:
- Your items have not been altered in any way. This includes printing, embroidering, washing, or decorating. Altered items will not be accepted.
- Return merchandise must be unworn and in its original packaging with all tags attached.
- Your return is postmarked within 10 days of the delivery date. Returns postmarked after 10 days will not be accepted.
- Custom, mystery, on sale, promo code used, or discounted items are considered Final Sale and cannot be returned for store credit or exchanged.
- If you purchased your item(s) while on sale or using a promo/discount code we don't offer returns or exchanges, as those sales are final. Our recent sales have made all purchases final. If you purchased your order without a discount or not on sale then your order will be eligible for an exchange/return.
- Refunds will be issued once your package has been received and inspected by our staff.
- Any shipping fees paid will not be refunded.
- Store credit will be provided once our staff has inspected your return. If you do NOT want store credit there will be a restocking fee of 50%.
- If your original invoice had free postage we will deduct $14.99 for postage and handling. We do NOT cover return shipping costs.
- Also if we ship your order and it's returned to us due to an address issue you will need to pay for shipping to ship it back out by clicking here. However, if you would like to cancel a 80% restocking fee applies.
- Exchanged are NOT offered on sale items, a promo code was used, custom, mystery, or discounted items.
- We do offer exchanges however we do NOT cover return shipping costs.
- Click here for our exchange form.
- Please inspect your order within 24 hours of receipt. If you received any defective or incorrect items, please notify us immediately and we will replace your order asap. Please fill out our Order Correction Form found here so we can begin to correct the issue however this form is NOT for exchanges.
All policies are subject to change without notice.